Our Commitment to Privacy

With Kita Ltd. ("Kita", "we", "us", "our") is committed to protecting your privacy and complying with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

Company Details:
With Kita Ltd.
Company Registration Number: 201912480G
Registered Office: 11 Prinsep Link, The Foundry, Singapore 187949
Website: https://withkita.sg/

What This Policy Covers

This Privacy Policy applies to all personal data collected by With Kita Ltd. through:

• Our website (https://withkita.sg/)

• Email communications

• In-person interactions and program registrations

• Telephone conversations

• Written forms and applications

• Other channels through which you interact with us

Personal Data We Collect

Providing personal data to us is voluntary. However, if you choose not to provide certain information, we may not be able to deliver our services, process your application, or respond to your inquiries.

Types of Personal Data

Identification Information

• Full name

• NRIC/FIN number (where required for program eligibility)

• Date of birth and age

• Gender

• Photograph and video recordings

Contact Information

• Residential address

• Email address

• Mobile and telephone numbers

• Emergency contact details

Educational and Employment Information

• Educational qualifications and history

• School attendance records

• Previous employment history

• Current employment status

• Skills and competencies

• Training and certification records

Program Participation Information

• Application and registration details

• Program attendance and participation records

• Assessment and evaluation results

• Portfolio work and project submissions

• Feedback and testimonials

• Progress notes and case documentation

Financial Information

• Donation records and payment history

• Bank account details (for stipend disbursement)

• Household income information (for needs assessment)

Health and Wellbeing Information

• Dietary requirements and allergies

• Medical conditions relevant to program participation

• Mental health support needs (where disclosed)

• Emergency medical information

Digital Interaction Data

• Website usage data and analytics

• IP address and device information

• Browser type and settings

• Cookies and similar tracking technologies

• Login credentials (when user accounts are implemented)

Special Categories of Data

In limited circumstances, we may collect sensitive personal data with your explicit consent, such as:

• Health information necessary for program safety

• Information about circumstances affecting program participation

• Data shared voluntarily in personal development contexts

How We Collect Personal Data

We collect personal data through various channels.

Direct Collection

• Online forms on our website

• Program application and registration forms

• Email and telephone communications

• In-person interviews and assessments

• Program participation and activities

• Feedback surveys and evaluations

Third-Party Sources

• Social service partners and referring agencies

• Educational institutions

• Previous or current employers (with your consent)

• References you provide

Automated Collection

• Cookies and analytics tools on our website

• Email engagement tracking

• Other automated technologies

If you provide personal data of another individual, you confirm you have obtained their consent for us to collect, use, and disclose their personal data in accordance with this Privacy Policy.

How We Use Personal Data

We use personal data for legitimate purposes related to our mission of supporting youth development.

Program Delivery and Support

• Assessing program eligibility and suitability

• Designing and delivering programs and interventions

• Providing personalized support and mentorship

• Tracking participation and progress

• Evaluating program outcomes

• Maintaining participant safety and wellbeing

Communication and Engagement

• Responding to inquiries

• Sending program updates

• Sharing relevant opportunities

• Conducting surveys and gathering feedback

• Alumni engagement

Donor and Volunteer Management

• Processing donations and issuing receipts

• Acknowledging contributions

• Volunteer recruitment and coordination

• Recognizing supporters (with consent)

Partnership and Collaboration

• Facilitating job placements

• Coordinating with social service partners

• Updating referring agencies (with consent)

• Collaborating with funders and stakeholders

Administrative and Operational Purposes

• Maintaining accurate records

• Internal reporting and analysis

• Financial management and auditing

• Legal and regulatory compliance

• Protecting organizational interests

Research and Impact Assessment

• Program evaluations and research

• Trend and outcome analysis

• Preparing impact reports (anonymized where possible)

• Improving program design

Marketing and Fundraising

• Promoting programs

• Sharing success stories (with consent)

• Fundraising campaigns

• Public awareness initiatives

Legal Basis for Processing

We process personal data under the PDPA based on:

• Consent: When you agree to specific uses

• Contractual Necessity: To deliver programs and services

• Legal Obligation: Compliance with laws

• Legitimate Interests: Supporting our mission respectfully

• Public Interest: Providing social services

Disclosure of Personal Data

We may share personal data with third parties on a need-to-know basis.

Service Partners and Vendors

• Training providers

• Technology service providers

• Administrative service providers

Stakeholders and Partners

• Employers (with consent)

• Social service organizations

• Government agencies

• Healthcare professionals

• Volunteer mentors

Funders and Supporters

• Grant-making foundations

• Corporate donors

• Research partners (anonymized data where possible)

Legal and Regulatory Bodies

• Regulatory authorities

• Law enforcement agencies

• Legal advisors and auditors

All third parties must maintain confidentiality and use data only for authorized purposes.

International Data Transfers

We do not routinely transfer personal data outside Singapore. If we do so in the future, we will implement safeguards such as:

• Ensuring equivalent data protection standards

• Contractual protections

• Explicit consent where required

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze performance.

Types of Cookies

Essential Cookies: Required for basic functionality.
Analytics Cookies: Measure site usage (e.g., Google Analytics).
Marketing Cookies: Track engagement for relevant content.

Managing Cookies

You can control cookies via browser settings. Disabling some cookies may affect website functionality.

Data Security

We implement technical and organizational measures to protect personal data from:

• Unauthorized access or disclosure

• Accidental loss or destruction

• Misuse or alteration

Security Measures

• Data encryption

• Access controls and authentication

• Regular security assessments

• Staff data protection training

• Secure storage and backup

• Incident response protocols

While we take reasonable steps to protect data, no method is completely secure.

Data Retention

We retain personal data only as long as necessary.

Retention Periods

Program Participant Data: 7 years after program completion
Donor Records: 7 years
Website Analytics: 26 months
Employment Applications: 12 months
Other Records: As required by law or operations

After retention periods, data will be deleted or anonymized securely.

Your Rights Under the PDPA

Right to Access

You may request information about what data we hold and how we use it.

Right to Correction

You may request corrections to inaccurate or incomplete data.

Right to Withdraw Consent

You may withdraw consent for processing at any time.

Right to Data Portability

Where applicable, you may request a portable copy of your data.

Exercise of Rights

• Administrative Fee: SGD $20 for access requests

• Response Time: Within 30 calendar days

• Limitations: We may decline requests in certain circumstances

If a request is refused, we will explain the reasons unless legally restricted.

Data Breach Notification

If a data breach is likely to cause significant harm, we will:

• Assess the breach promptly

• Notify PDPC within 3 calendar days

• Notify affected individuals

• Contain and remedy the breach

• Prevent future occurrences

Children and Minors

Our programs include minors.

Parental Consent

We obtain parental/guardian consent unless:

• Collection is in the minor's best interest

• It is needed for emergencies

• The PDPA permits it

Special Protections

• Limited data collection

• Enhanced security

• Age-appropriate communication

• Parental access rights

Third-Party Websites

Our website may link to external sites. Their privacy practices are not covered by this Policy.

Changes to This Privacy Policy

We may update this Policy. For material changes, we will:

• Post a notice on our website

• Update the “Last Updated” date

• Notify registered users (where applicable)

Continued use of our services indicates acceptance of the updated Policy.

Contact Information

General Inquiries

With Kita Ltd.
11 Prinsep Link, The Foundry
Singapore 187949
Email: journey@withkita.sg
Website: https://withkita.sg/

Data Protection Officer

Email: journey@withkita.sg
We will respond within 3 working days.

Personal Data Protection Commission

https://www.pdpc.gov.sg

Consent and Acknowledgment

By providing your personal data, using our Website, or participating in our programs, you acknowledge that you have read, understood, and agree to this Privacy Policy. You may withdraw consent at any time by contacting us.